COVID 19 - A guide for our guests
For the protection of our guests and the team who look after the house we ask that guests follow the guidelines below.
If you have any questions relating to your future booking then do not hesitate to contact me, or if you booked via our agent Cottages.com or one of their affliated companies, please contact the agent.
We are following guidance from Cottages.com "Safer Stays" and the Association of Scottish Self Caterers to provide guests with the assurance that Einich is being kept to a high level of cleanliness.
Prior to setting off on your journey
We recommend that all guests take a lateral flow test on the day they are travelling to Einich.
Due to the more stringent cleaning requirements, and the additional time required to clean, we have moved our arrival time from 4pm to 5pm. Please do not arrive early as it is only fair on the team preparing Einich that they have the time required to ensure it is ready for your arrival.
During your stay
Ensure that the house is well ventilated during your stay.
Follow guidance on handwashing. For additional guidance see the NHS website.
To enable our housekeeper the maximum amount of time to thoroughly clean and air the house ready for the incoming guests, we ask that guests leave no later than 9am on the day of departure.
Day of departure.
Prior to your departure please ensure that:
- all bed linen is stripped and towels are bagged and placed in the rear porch ready for collection.
Any stained/soiled linen or towels should be bagged separately in preparation for delivery to the laundrette.
- all bins are emptied and all rubbish put into outside bins.
- a number of windows are opened to allow ventilation through the house.
- the house is left tidy.
Non essential items.
Having spent a number of years providing all the creature comforts for our guests, we have been asked to remove all non-essential items for the time being. This includes (but not limited to) items such as DVD's, game consoles, magazines, books, throws and cushions on beds. We ask for your understanding that Einich may not be quite the same for those who have visited previously (but the warmth of welcome and the wonderful countryside is!), but when we are allowed all these will be returned to there place in the house.
Supermarket and other deliveries
Asda and Tesco undertake deliveries to Newtonmore (subject to a delivery slot).
What's open and other useful information
Visit Cairngorms have produced a helpful website to provide guidance on what is open/partially open/closed. Well worth a look when you are planning your stay.
What should you do if you develop Covid 19 symptoms whilst on holiday.
In the event that a guest develops symptoms whilst staying away from home, they should immediately book a test through NHS Inform or, if they can’t get online by phoning 0800 028 2816.
In accordance with Test and Protect, people with symptoms are required to self-isolate and book a test, and whilst awaiting this test result, everyone in their household should isolate. If the test is negative, everyone can end isolation. If the test is positive, the index case (or person who has tested positive for Covid) should continue to self-isolate and the NHS Test and Protect team will be in touch to start contact tracing. The household/close contacts should also self-isolate whilst awaiting a PCR test and depending on their age, vaccination status and whether they have any symptoms, they will be given advice on self-isolation through Test and Protect as appropriate.
If guests who are isolating can travel home safely to isolate, avoiding the use of public transport, they should do this. In the event that this is not possible, if guests are able to isolate safely in holiday / temporary accommodation, this may be advisable. If such an extended stay is necessary, unless otherwise provided for in the contractual terms of the booking, the guest will be expected to pay the costs of an extended stay in all but exceptional circumstances. Those who test positive for coronavirus should not travel by public transport or take a flight. If possible, they would be able to drive themselves home. If the guest is either unable to travel home safely or to isolate within their current accommodation (for example if there are shared facilities, or risks cannot be mitigated to protect staff), the guest should discuss this with the NHS Test and Protect team. The guest may be signposted to the National Assistance Helpline on 0800 111 4000 if they need help to isolate and cannot arrange it themselves or through friends and family.
In some circumstances further discussion may be required with the local Health Protection Team and local authority to ensure that the person has suitable accommodation to isolate safely and effectively.
After the required period of self-isolation, guests and anyone else in their party who has been affected can then return to their main place of residence.
Please contact us immediately should there be a concern that someone has developed symptoms.
For up to date advice on social distancing please visit the Scottish Government website.